> ## Documentation Index
> Fetch the complete documentation index at: https://docs.limitless.exchange/llms.txt
> Use this file to discover all available pages before exploring further.

# Refund Policy

> Limitless Exchange refund policy for misresolved markets

## Refund Policy

In cases of misresolved markets, **only the bet amount will be refunded**.

### How Misresolution Refunds Work

If a market is resolved to the wrong outcome:

* Users who held shares on the **incorrectly winning side** will have those shares voided
* Users who held shares on the **actual winning side** (the side that should have won) will receive a refund equal to the amount they originally paid for those shares
* The refund covers the **cost basis** of the shares, not the potential payout

<Info>
  In other words, if the market was resolved to side A but should have been resolved to side B, holders of side B shares receive a refund of the amount they paid for those shares. This ensures no user is financially harmed by the misresolution beyond their original position.
</Info>

## How to Report a Misresolution

If you believe a market was resolved incorrectly, contact the team through any of these channels:

* **Support**: Use the support channel on [limitless.exchange](https://limitless.exchange) (in the footer)
* **Email**: [help@limitless.network](mailto:help@limitless.network)
* **Discord**: [Join our Discord](https://discord.com/invite/yb4SscD8RZ)